As featured in Cascade Business News, April 15, 2026 — by Jeff Spry, CBN Feature Writer.

Further expanding its capable reach to provide personalized, locally-owned insurance care to the Central Oregon community, Insure Pacific, a sister agency to Prineville Insurance, is celebrating its 91st year doing business in 2026 by delivering good old-fashioned dedication and integrity.

The Embark co-working building on Bend's westside — home to Insure Pacific's new office

The new office location on Bend's westside just opened last month at the <strong>Embark shared space building</strong> where they'll continue to offer exceptional client services for their customers' needs across the entire spectrum of insurance for home, auto, farm and ranch, commercial, and life.

President Monica Elsom is thrilled at the prospects for this centrally-situated communal locale and her staff's commitment to the residents of Bend, Redmond, Sisters and neighboring towns.

"We're Already Seeing a Great Reaction"

Monica Elsom — Owner & Principal Agent, Insure Pacific

"We are excited that we've opened our Bend office," she told CBN. "We're already seeing a great reaction to it. We've been in business for over 91 years in Central Oregon, so the space may be new but we've had solid relationships in Bend already, so we're just trying to build on that. I'm seeing a lot of opportunity, and we're also gaining a lot of customers who are frustrated and can't talk to their agent anymore and are being casually passed off to a service center."

"It's been a growing issue that these big financial firms are buying up the smaller agencies, so you're not getting that local attention and customer service that you really paid your agent for in the first place. We're here, we're local and we have a full staff, so I wanted to expand on that."

Monica Elsom — Owner & Principal Agent, Insure Pacific

Why an Independent Agency Makes the Difference

Insure Pacific is a respected independent agency that represents many carriers. Its agents can quote from multiple providers, thereby eliminating clients getting stuck with just one particular provider — allowing for the smartest and most cost-efficient options out there.

Open co-working workspace inside the Embark building, Bend Oregon

"Embark is a co-working space, and it's a very different way to work. It's very social and very networking, and everybody works together, so it's kind of nice. We're having a lot of fun with it. The building is Ruffwear, and the other half is businesses of all types. There's nonprofits in there, there's architects, there's realtors and all kinds of companies. We have meeting rooms and desks and you can really do whatever you like within the space. There's not really a lot of agencies in that area so we're hoping we'll have a bunch of customers in that direction."

91 Years of Carrier Relationships

Since they've been in business for nearly a century, Insure Pacific has a nearly unlimited selection of resources they can tap into for customers, including names like Liberty Mutual, Travelers, Mutual of Enumclaw, Hallmark, SafeCo and Acuity, just to name a few.

Embark building common area with collaborative seating — Insure Pacific's new Bend westside home

"The market is changing quite a lot and we've gone through two years of carriers tightening up," she adds. "Fire scores made a big mark on that. Reinsurance for all those giant carriers has decreased, so it's getting harder for some of them to write business that they used to write without a problem. But that's why you come to an independent agent, because they have so many resources and have close relationships with all our carriers. It's very rare we can't find coverage for someone, and we have a full crew that will work high and low for the best option."

Independent Insurance Agency Since 1935

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Visit Us at Our New Bend Westside Location

Insure Pacific's new Bend office is located at 2843 NW Lolo Drive, Bend, OR 97702 inside the Embark co-working building. Stop in to meet the team, or reach us at (541) 238-7775.

We serve clients across Bend, Redmond, Sisters, Prineville, and communities throughout Central Oregon and the Pacific Northwest. Whether you need home insurance, auto insurance, commercial coverage, farm and ranch insurance, or life insurance, our team is here to help you find the right coverage at the right price.

Request a free quote online or call us today — we'd love to hear from you.

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Interested in renting a desk or office at Embark Bend? Reach out to General Manager Glenn Haupt at 541-862-5646 or email [email protected] — www.embarkbend.com